The wellbeing caller offers practical and emotional support in a warm welcoming and friendly manner.
The wellbeing caller will remain consistent during the duration of the support, a day and time will be agreed with the caller on first contact.
For patients prescribed anti-depressants or newly diagnosed with depression, short term support over 4-6 weeks can be provided; wellbeing calls by telephone or via digital platforms provides a safe place for individuals experiencing mental health problems; for some patients this will also reduce loneliness and/or social isolation.
This project covers Thurrock, Basildon, Brentwood, Braintree, Chelmsford and Maldon and surrounding areas in Mid and South West Essex.
To receive this support a referral is required from one of the following; GP, Primary Care Mental Health Team, Primary Care Network (PCN), Social Prescribers, other health care professionals e.g., Pharmacists, Talking Therapies.
What do people say about GP Wellbeing Calls?
“Thank you from the bottom, middle and top of my heart for the support. Helped so much.”
GP Wellbeing User
“A light at the end of the tunnel.”
GP Wellbeing User
“Nice to have someone to talk to each week, that understands.”
GP Wellbeing User
“This service along with the antidepressants have helped me sleep better which has improved my mental health drastically. I feel that I am in a good place now.”
“I didn’t take my prescribed antidepressants at first, but after a few weeks discussing during my wellbeing call, I found the courage to take them. I have not looked back I feel so much better.”
“It was so nice to have someone to chat with, and not feel rushed. The calls really helped me to feel more relaxed, and I was signposted to other services to help me in my recovery.”
“Weekly chats have been so helpful; I have gone from no hope to now looking forward to a better future.”
GP Wellbeing User